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Unified Terms of Service, Privacy Policy, and Refund Policy

Effective date: 2025-12-16 · Applicable to: https://1kscanner.com

0. Seller & Contact

1. Terms of Service

1.1 Overview

1K Scanner (“the Service”) is a subscription-based software tool that enables users to scan and visualize multi-timeframe cryptocurrency charts, with up to 1,080 charts displayed simultaneously. By accessing or using the Service, you agree to these Terms.

1.2 License and Access

  • We grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription period.
  • You may not share your account, sublicense, redistribute, copy, or reverse-engineer any part of the Service.

1.3 User Responsibilities

You agree to:

  • Use the Service only for lawful purposes.
  • Maintain the confidentiality of your login credentials.
  • Avoid actions that may disrupt or abuse the Service.

1.4 Service Modifications

We may update features, modify the Service, or change subscription pricing. Any material changes will be communicated in advance when required.

1.5 Disclaimer

  • The Service provides charting and analytical tools only and does not offer financial, investment, or trading advice.
  • We are not liable for trading decisions, losses, or outcomes based on your use of the Service.
  • The Service is provided “as is” without warranties of any kind, express or implied.

1.6 Account Termination

  • You may cancel your subscription at any time through the Paddle customer portal.
  • Access remains active until the end of the current billing period.
  • We reserve the right to suspend accounts involved in misuse, fraud, or terms violations.

1.7 Governing Law

These Terms are governed by the laws of the Republic of Korea, unless otherwise required by local consumer laws.

2. Privacy Policy

2.1 Information We Collect

We collect only the minimum data required to operate and improve the Service:

  • Personal data (identifiable): Email address; subscription and billing data processed by Paddle; IP address used for security and fraud prevention.
  • Usage data (non-identifiable / anonymous): Device information (browser, OS); feature usage metrics; error logs and analytics events (anonymized).

2.2 How We Use This Information

  • Process payments and manage subscriptions (via Paddle).
  • Provide authentication and customer support.
  • Improve product performance and reliability.
  • Prevent fraud or abuse.

2.3 Third-Party Sharing

We share data only with trusted partners required to operate the Service:

  • Paddle, our payment merchant of record.
  • Authentication, analytics, and infrastructure providers.

We do not sell or share data with advertisers.

2.4 Data Retention

We retain data only for legally required periods or for operational purposes. When no longer needed, data is securely deleted.

2.5 User Rights

You may request access, correction, or deletion of your personal data by contacting: staff@1kscanner.com

3. Refund Policy

3.1 Free Trial

New users receive a 14-day free trial. No charges occur unless the user continues past the trial period.

3.2 Refund Eligibility

You may request a full refund within 14 days of your first paid charge, without providing a reason, in accordance with Paddle Buyer Terms.

Examples of situations where refunds commonly apply include:

  • Service malfunction or failure to access core features.
  • Duplicate or unauthorized charges.
  • Accidental purchase.
  • Not realizing that the free trial had ended and the subscription converted to paid.

3.3 Refund Process and Fees

During the 14-day refund period, full refunds apply.

Full refunds are processed as complete payment reversals, meaning the full transaction amount is returned and all Paddle fees and processing costs are also refunded.

Partial refunds (prorated amounts) are not supported after the 14-day refund period.

3.4 Subscription Renewals

Subscriptions renew automatically unless cancelled beforehand. If cancelled before the renewal date, no future charges will occur.

4. Contact Information

For all inquiries regarding your subscription, data, or refunds, please contact:
staff@1kscanner.com